Delivery and Returns
Delivery and Returns Policy
For UK Deliveries:
3 options available:
- Economy Delivery (2-4 Days): £2.99
- Standard Delivery (1-2 Days): £3.99
- Next Day Delivery: £6.50
Orders over £18 qualify for free Economy Delivery. From time to time, we may alter the order value at which free delivery applies.
For International Deliveries
We are able to deliver Internationally, however, due to customs and surcharges, there is a flat fee of £60 (up to an order value of £200).
If weather conditions are extreme, we may hold off despatch of your order for a couple of days to avoid heat damage.
We trust you will receive and enjoy our bars in great condition. In the event of an issue, our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Products can only be returned if there is a manufacturer defect and the items are in the same condition that you received them in. It must also be in the original packaging.
To return your product, please mail it to us at Prodigy Snacks Ltd, Priory House, Cloisters Business Centre, London, SW8 4BG.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. Please consider using a tracking postage service if the value of the returned goods is high as we cannot guarantee we will receive the item.
For more information, please refer to our Refund Policy.